Controller: SIPSONLINE LTD (company number 17200286), 4th Floor Silverstream House, 45 Fitzroy Street, London W1T 6EB. Contact: info@sipsonline.co.uk · 01865 537900 · WhatsApp 07385 731459.
What we collect
- Quote and contact forms on this site (name, email, phone, postcode, project notes, optional drawing notes). Today the classic form opens a draft email to info@ — you choose what to send.
- WhatsApp, phone and email messages you send us about quotes, orders or delivery.
- Order and invoice details needed to supply SIP panels, kits and related materials.
- Technical basics such as IP address and browser type if our host or a future analytics tool records them. We do not currently run a named marketing-analytics product on this draft site; if we add one, this page will name it.
Why we use it
- To respond to enquiries and provide quotes (legitimate interests / steps toward a contract).
- To fulfil orders, arrange carriage and keep business records (contract and legal obligation).
- To answer warranty or product questions after supply.
We do not use your enquiry data for third-party advertising. We do not sell personal data.
Sharing
We may share what is needed with carriers, suppliers (for example cladding or window makers on a package order), accountants, or where the law requires it. We do not pass enquiries to unrelated marketers.
How long we keep it
Enquiry messages are kept while useful for the quote and a reasonable follow-up period. Order and invoice records are kept as required for UK tax and company law (typically up to six years). You can ask us to delete enquiry data that is no longer needed for an order or legal duty.
Your rights (UK GDPR)
You can ask for a copy of the personal data we hold about you, correction, erasure (where applicable), restriction, or to object to processing based on legitimate interests. Contact info@. If you are unhappy with how we handle data, you can complain to the Information Commissioner’s Office (ICO).
Cookies and analytics
This storefront is mostly static HTML. We do not set marketing cookies today. If we later add analytics or a hosted form tool, we will update this notice and, where required, ask for consent.
Children
Our products are for adult customers and trade. We do not knowingly collect children’s data.
Last updated: 24 Sep 2026. This is a short SME notice, not legal advice.